Privacy Policy

Last Updated: June 12, 2026

At ZaruriHai, we believe that privacy is a fundamental human right. Our commitment to user privacy is built into every product we design. This policy explains how we collect, use, and safeguard your information when you interact with our logistics and commerce platform.

Information Collection

We collect information to provide better services to all our users—from figuring out basic stuff like which language you speak, to more complex things like which ads you'll find most useful.

Direct Information

  • Full name and contact details
  • Delivery and billing addresses
  • Payment credentials (encrypted)

Automated Data

  • Device IP and browser type
  • Geolocation for logistics tracking
  • Interaction history and logs

Use of Data

The information we collect is utilized to personalize your experience and improve our infrastructure.
Primary uses include:

  • Order Fulfillment: Processing transactions and coordinating logistics.
  • Service Improvement: Analyzing usage trends to optimize app performance.
  • Communication: Sending updates regarding your deliveries or security alerts.
  • Compliance: Meeting legal obligations and preventing fraudulent activity.

Cookies Policy

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Third-party Sharing

We do not sell your personal data. We only share information with partners essential to our operation:

Logistics Partners

Carriers and delivery agents require address data to fulfill orders.

Payment Processors

Secure gateways handle your financial information with PCI compliance.

Data Security

ZaruriHai implements industry-standard security measures, including AES-256 encryption for data at rest and TLS for data in transit. We conduct regular security audits to ensure your information remains protected against unauthorized access.

Secure data center server room

Your Rights

Under various global data protection regulations (such as GDPR and CCPA), you have the following rights regarding your data:

Right to Access

Request a copy of all personal data we hold about you.

Right to Rectify

Correct any inaccurate or incomplete personal information.

Right to Erasure

Request deletion of your data when it's no longer necessary.

Data Portability

Transfer your data to another service provider easily.

Download a PDF version of this policy